Description
xCare Instruction
xTo keep your jewelry looking brand new, remember these simple tips:
- For thorough cleaning, use a combination of warm water and mild dish detergent - gently scrub with a soft-bristled toothbrush.
- Avoid harsh chemicals and abrasives coming in contact with your jewelry: hairspray, bleach, chlorine, toothpaste, etc.; exposure will dull the shine of precious metals over time.
- Remove jewelry before physical activity and store it carefully.
Shipping & Return
xReturns Policy
At Jewels Amo, we want you to love your fine jewellery as much as we do. If for any reason you are not completely satisfied with your purchase, you may return it within 15 days of receiving your order. Here’s what you need to know:
- Eligibility: To be eligible for a return, items must be in their original condition, unworn, and with all original packaging and documentation.
- How to Return: Please contact our customer service team at info@jewelsamo.com to initiate a return. We will provide you with a return authorization and instructions on how to send your item back to us.
- Refund Process: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.
Shipping Policy
We take great care in delivering your jewellery in a timely manner. Here’s what you can expect:
- Processing Time: Orders are typically processed and shipped within 7-10 business days.
- Shipping Costs: Shipping costs will be calculated at checkout based on your location and chosen shipping method.
- Delivery Times: Delivery times vary depending on your location. We will provide you with a tracking number once your order has shipped so you can monitor its progress.
- Choosing a selection results in a full page refresh.